Back-end application for emergency ambulance calls
Server-side project for a mobile application for emergency medical assistance calls

Project definition
Location
Europe
Industry
Healthcare
Client
Startup
Project type
Mobile app
Platform
iOS, Android
Team
M-size
Service list
Back-end development
DevOps
Problem
A delay in providing assistance during a heart attack, stroke, or other critical conditions often results in fatalities. In many cases, the timely arrival of medical professionals could save lives. Our client set out to solve this problem. Their task was to develop an intuitive mobile application that allows users to quickly receive qualified first aid and automatically call emergency services. The app would display the victim’s location on a map and provide information about their condition in multiple languages for tourists. According to the client’s vision, calling an ambulance should be even easier than ordering an Uber
Solution
Our team was tasked with developing the server-side of the application. Using ASP.NET Core, we designed the API and database structure. We created an extensive tree of localized symptoms and integrated the system with Robo-voice for making emergency calls. Mechanisms were developed for redirecting international calls and locating the nearest qualified specialists. Additionally, we implemented a system for automatic risk level assessment, real-time tracking of injured people’s and responders locations, integration with KYC procedures, and a manual verification mechanism. Finally, we integrated the application with payment systems
- .Net Core
- ASP.Net Core
- workflow-core
- Angular
- SignalR

Project highlights
App development highlights
01
Turnkey back-end development
We implemented the server-side of the application turnkey
02
Risk assessment
We implemented a customizable risk level assessment system, configurable by the administrator
03
Robotic calls
We integrated a robotic call system
04
Call forwarding
We implemented call forwarding through local telecom operators using short numbers, based on the region of use (from a pre-defined list of supported countries)
05
Algorithm for determining the required assistance
We developed an algorithm for determining the required specialization of the emergency response team
Technologies
ASP.Net Core
Angular
SignalR

Our workflow
Development Process
In FTECH-IT we have a cohesive team of professionals across various IT fields, enabling us to handle projects end-to-end without needing external specialists. No matter how complex the project is, all you need to provide is the idea — FTECH-IT will take care of everything else

Back-end application for emergency ambulance calls
Server-side project for a mobile application for emergency medical assistance calls